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Change Management

Plan, assess and deliver changes with lower risk and better outcomes. Learn through practical scenarios, guided exercises and feedback from experienced practitioners.

ITSM GovernanceChange Manager
Lessons, progress and certificates are securely managed in the LearnYatra Academy.
Course overview

What this learning journey offers

Plan, assess and deliver changes with lower risk and better outcomes.

Key features

  • Practical scenarios
  • Guided exercises
  • Knowledge checks
  • Certificate of completion

Who should do this course?

  • Change Manager

Jobs & career progression

  • Process Analyst
  • Process Manager
  • ITSM Process Lead
  • Service Management Consultant

Key skills

  • Process governance
  • Data and trend analysis
  • Stakeholder communication
  • Continual improvement
What you will learn

Turn knowledge into confident action

01

Apply proven frameworks in real operational scenarios

02

Make better decisions using practical tools and templates

03

Communicate clearly with stakeholders and technical teams

04

Measure outcomes and identify opportunities to improve

Course roadmap

Module 1Foundations and context

Short lessons, a practical activity and a knowledge check to help you apply the concept.

Module 2Roles, workflows and decisions

Short lessons, a practical activity and a knowledge check to help you apply the concept.

Module 3Tools, metrics and governance

Short lessons, a practical activity and a knowledge check to help you apply the concept.

Module 4Simulation and capstone project

Short lessons, a practical activity and a knowledge check to help you apply the concept.

Ready when you are

Take the next step in your journey.

Enroll Now ↗